If you need additional assistance by one of our technicans or software experts, you can book our specialists here.
Downloads: Error report formSpare parts listConsumables order formCommissioning Instruction Protocol
Our experts are available to answer your queries during our hours of business via +49 86 69 86 42 1025 or via e-mail to email@example.com.
Installation, commissioning, instruction, maintenance and repair work only to be conducted by h/p/cosmos trained and authorized personnel. For treadmills with oversized deck (width >65cm), for children, special applications, without sufficient safety space behind the treadmill, for subjects and / or patients with health or other limitations (e.g. visual impairment, etc.), for running at high speed and / or for all individuals, where a fall triggers a dangerous risk of injury or death (e.g. newly operated hip patients, invasive probes, etc.), a fall prevention system is obligatory (e.g. safety arch with chest belt and harness or a weight support system). For more information see the instructions for use. Safety space behind the treadmill: min. L: 2 m (6ft 6.74“) x treadmill width. Children are only allowed to be on the treadmill, if under permanent supervision and secured by a fall prevention system.